POSITION TITLE: Receiver and Food Handler

 

FSLA: Non-exempt

 

POSITION REPORTS TO: Food Services Manager

 

POSITION PURPOSE: To secure safe and high-quality products for the Strasburg Railroad Food and Beverage team and merchandise for the gift shops, ensuring the best product for the best price.

 

• Maintain proper inventory for all outlets.

• Maintain FIFO in coolers, freezers, and storerooms.

• Check incoming expiration dates on receiving of goods.

• Check all refrigeration for proper temperatures and log daily.

• Receive and verify all items ordered are received in good quality and under the proper temperature.

• Source and secure products that the Chef requests in a timely matter.

• Resolve any issues or Guest concerns.

• Engage in casual conversation with Guests.

• Advise Guests of additional opportunities at the Strasburg Railroad and throughout the region and answers any questions.

• Cooperate collaboratively with Team Members.

• Work consistently to provide guests a world-class railroad experience.

 

• Always presents a friendly and hospitable demeanour.

• Represents Strasburg Railroad with professionalism and kindness.

• Adheres to the Strasburg Railroad dress code, always presenting an appearance that is neat, clean, and consistent with an early 20th Century steam railroad.

• Pays attention to detail in areas of cleanliness, order accuracy, and adherence to policy and regulations.

• Ensures food product is in date and received/held at proper temperature.

• Takes ownership of areas of responsibility and the Guests’ experience.

• Works well with others.

 

• Must be 18 years of age or older.

• Strong work ethic.

• Exemplary customer service skills.

• Working knowledge of computers is a must.

• Desire to excel in role and contribute to exceeding Guest expectations.

• Ability to build relationships with colleagues and guests to ensure a positive work environment and experience.

• Basic knowledge of best practices in food service, especially time & temperature control.

• ServSafe Food Handler certification preferred.

• Ability to remain calm and work well under pressure.

• High school diploma or GED.

 

• Hours revolve primarily around an established train, event, and café schedules.

• Evening and weekend hours are expected, as well as work on the occasional holiday.

• Combination of indoor and outdoor work.

• Required uniform including apron and anti-slip footwear.

• Exposure to hazardous situations and conditions that may produce cuts or minor burns.

• Exposure to hot and cold temperatures, such as when stocking food into coolers or freezers.

• Sometimes wear personal protective equipment such as gloves.

• Work near contaminants and hazardous equipment.

• Sometimes work in a noisy and distracting environment.

• Occasional work onboard a moving train. Walking between cars is necessary.

• Requires frequent standing, walking, and climbing stairs.

• Frequent lifting and moving of product. Must be able to lift up to 50 pounds.

 

 

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors as deemed appropriate may assign additional functions and requirements. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.