Position Title: Event Staff

FLSA: Non-Exempt

Retirement: 401k

FT or PT: Part-Time Seasonal

Position Reports To: Stationmaster/Assistant Stationmaster

Position Purpose: Event Staff is an integral position to the quality and success of the Strasburg Rail Road featured events and special offerings. Event Staff serve the company and its guests by fulfilling a variety of roles and executing different tasks that provide logistical support, ensure safety, and direct, assist, and entertain guests.

Essential Duties

• Assist with event setup and teardown, including but not limited to the setup and teardown of tables, chairs, tent flooring, staging, display fixtures, games and activities, food service stations and more.
• Direct traffic and/or the parking of vehicles.
• Greet guests as they enter the event and respective activities.
• Monitor and/or administer various activities.
• Support and assist “characters” (e.g. Easter Bunny, Sir Topham Hatt, Santa Claus).
  Provide guest assistance as needed.
• Address guest concern in a friendly and courteous manner.
• Answer questions and accurately disseminate event information.
• Protect roadway or railroad crossings and ensure guest safety.
• Smile.
• Perform other duties as required.

Qualifications

• Must be 14 years old.
• Strong work ethic and positive attitude.
• Proven customer service skills preferred.
• Punctuality.

Working Conditions

• Part-time hours revolve primarily around an established event schedule.
• Events are rain or shine. Working out in all weather conditions.
• Requires frequent standing and/or walking for long periods of time.
• Must be able to lift 25 pounds.

Intent And Function Of Job Description

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified Team Members are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors as deemed appropriate may assign additional functions and requirements. In accordance to the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the Team Member or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Team Members can be terminated for any reason not prohibited by law. EEOC Employer.