Event Staff
Summary
| Title: | Event Staff |
|---|---|
| ID: | 1014 |
| Department: | Events |
| Job Type: | Seasonal Hourly (Non-exempt) |
| Salary Range: | $12.50 per hour |
Description
Strasburg Rail Road Company
POSITION DESCRIPTION
POSITION DESCRIPTION
POSITION TITLE: Event Staff (Part-time Seasonal) FLSA: Non-exempt
POSITION REPORTS TO: Special Events Coordinator
POSITION PURPOSE: Event Staff is an integral position to the quality and success of the Strasburg Rail Road featured events and special offerings. Event Staff serve the company and its guests by fulfilling a variety of roles and executing different tasks that provide logistical support, ensure safety, and direct, assist, and entertain guests.
ESSENTIAL DUTIES:
• Assist with event setup and teardown, including but not limited to the setup and teardown of tables, chairs, tent flooring, staging, display fixtures, games and activities, food service stations and more.
• Direct traffic and/or the parking of vehicles.
• Greet guests as they enter the event and respective activities.
• Sell, verify and/or collect tickets.
• Monitor and/or administer various activities.
• Support and assist “characters” (e.g. Easter Bunny, Sir Topham Hatt, Santa Claus).
• Provide guest assistance as needed.
• Address guests concerns in a friendly and courteous manner.
• Answer questions and accurately disseminate event information.
• Protect roadway or railroad crossings and ensure guest safety.
• Smile.
• Perform other duties as required.
• Direct traffic and/or the parking of vehicles.
• Greet guests as they enter the event and respective activities.
• Sell, verify and/or collect tickets.
• Monitor and/or administer various activities.
• Support and assist “characters” (e.g. Easter Bunny, Sir Topham Hatt, Santa Claus).
• Provide guest assistance as needed.
• Address guests concerns in a friendly and courteous manner.
• Answer questions and accurately disseminate event information.
• Protect roadway or railroad crossings and ensure guest safety.
• Smile.
• Perform other duties as required.
PERFORMANCE MEASUREMENTS:
• Exhibits professionalism in all company-related communication and relationships.
• Pays attention to detail and shows a desire to learn.
• Disseminates accurate information about the railroad, its history, and the respective event.
• Works well with others.
• Is self-motivated and demonstrates initiative.
• Presents a neat and clean appearance in accordance with the SRC Employee Handbook.
• Follows verbal and written instructions.
• Demonstrates a consistent eagerness to answer questions and always serve guests or potential customers with a positive attitude.
• Pays attention to detail and shows a desire to learn.
• Disseminates accurate information about the railroad, its history, and the respective event.
• Works well with others.
• Is self-motivated and demonstrates initiative.
• Presents a neat and clean appearance in accordance with the SRC Employee Handbook.
• Follows verbal and written instructions.
• Demonstrates a consistent eagerness to answer questions and always serve guests or potential customers with a positive attitude.
QUALIFICATIONS:
• Strong work ethic and positive attitude.
• Proven customer service skills preferred.
• Punctuality.
• Proven customer service skills preferred.
• Punctuality.
WORKING CONDITIONS:
• Part-time hours revolving primarily around an established event schedule.
• Events are rain or shine. Work may be outdoors, with likelihood of occasional inclement weather.
• Requires frequent standing and/or walking.
• May require work on a moving train.
• Must be able to lift 70 pounds.
• Events are rain or shine. Work may be outdoors, with likelihood of occasional inclement weather.
• Requires frequent standing and/or walking.
• May require work on a moving train.
• Must be able to lift 70 pounds.
INTENT AND FUNCTION OF JOB DESCRIPTION:
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors as deemed appropriate may assign additional functions and requirements. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
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